Job Posting
Patient Services Coordinator
Position Summary:
The Patient Services Coordinator plays a vital role in ensuring smooth day-to-day operations within the CCMH medical clinic. This position is responsible for coordinating patient care logistics, including scheduling wellness exams, managing referrals, and handling prior authorizations. The ideal candidate is organized, detail-oriented, and committed to providing excellent patient service in a close-knit community setting.
Key Responsibilities:
• Schedule and coordinate routine wellness exams and follow-up appointments
• Process and track patient referrals to specialists and outside providers
• Obtain and manage prior authorizations with insurance companies
• Communicate effectively with patients regarding appointment details, preparation, and insurance requirements
• Maintain accurate and up-to-date patient records in the electronic health system
• Collaborate with clinical staff to ensure timely and efficient patient care
• Answer phones, respond to patient inquiries, and provide general administrative support
Qualifications:
• High school diploma or equivalent required; additional healthcare administrative training preferred
• Previous experience in a medical office or healthcare setting strongly preferred
• Familiarity with insurance processes, referrals, and prior authorizations
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Proficiency with electronic medical records (EMR) systems and basic computer applications
Work Environment:
• Small, team-oriented rural clinic setting
• Fast-paced but patient-focused atmosphere
• Opportunity to build strong relationships with patients and staff
Disclaimer:
• The above duties and responsibilities are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all duties, responsibilities, and assignments. Additional duties within the scope of the position may be assigned as needed.
Additional Information
Shift : Day
Contact Information
Amanda Tyler - Med Mall Manager
Email: amanda.tyler@cedarcomem.com |
