Job Posting
IT Manager
Job Summary: The IT Manager is responsible for the planning, implementation, maintenance, and support of all information systems and technology infrastructure at Cedar County Memorial Hospital a Critical Access Hospital (CAH). The goal of this position is to ensure efficient, secure, and modern IT systems that support the hospital’s clinical, administrative, and operational needs. This role manages the day-to-day operations of IT services while also leading strategic initiatives to optimize technology's role in patient care, compliance, and business sustainability.
Technical Operations & Infrastructure: Maintain and improve all IT systems including networks, servers, PCs, EHRs, phones, Wi-Fi, and security systems, Install and configure workstations, peripherals (printers, routers), and software, Ensure optimal performance of local and wide-area networks (LAN/WAN), Monitor servers, firewalls, and systems for uptime, stability, and vulnerabilities, Perform routine data backups and disaster recovery procedures.
System Support & Troubleshooting: Respond to and resolve Help Desk tickets in a timely manner, troubleshoot hardware, software, and network issues, Replace or repair faulty components, debug systems, and perform virus scans, provide remote or on-site support as needed.
User Support & Training: Train and orient staff on IT tools, best practices, and new software, Create user guides and reference materials, foster IT literacy and cybersecurity awareness across departments. Ensure all systems meet HIPAA, HITECH, and CMS regulations. Implement and maintain appropriate access controls and security protocols, manage antivirus, patch management, and data privacy policies, Support external audits, regulatory surveys, and incident response.
Planning & Administration: Maintain accurate IT documentation (inventory, licenses, configurations, maintenance logs), Evaluate and recommend new technologies, systems, and tools, Monitor IT budget and coordinate purchases of new equipment or software, Oversee third-party vendors and contractors.
Website & Communications: Maintain facility intranet and public website, Support telehealth infrastructure and integration of new digital health tools.
Knowledge, Skills, and Abilities: In-depth knowledge of healthcare IT systems, including MEDITECH, Proficiency with Windows Server, Office 365, networking, virtualization (VMware/Hyper-V), Knowledge of HIPAA security rules, cybersecurity practices, and compliance standards.
Qualifications: Associate degree in IT, Computer Science, or related field required, Minimum 2–3 years in a healthcare IT role, preferably within a hospital or CAH, Hands-on experience with system administration, troubleshooting, and help desk operations
Must have excellent communication skills and follow-through abilities. CCMH boasts a highly competitive wage and benefit package. We take pride in providing a safe, healthy, and positive work environment! Qualified candidates may apply for this position by visiting our website and clicking on “careers”.
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Contact Information: Human Resources: Cindy.Schreiber@cedarcomem.com
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